Returns or Exchanges
I gladly accept returns, exchanges, and cancellations, per the requirements listed below.
- Contact me within: 5 days of delivery
- Ship items back within: 14 days of delivery
- Request a cancellation within: 12 hours of purchase
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalized orders
- Digital downloads
Returns and exchange details
If you aren’t completely happy with your purchase, I am happy to refund your purchase, less a 20% restocking fee. Buyer pays return shipping and products must be unused, with all original packaging intact.
Questions about your order
Please contact firstname.lastname@example.org if you have any problems with your order.
First Class Shipping is free with every order for continental US addresses!
Custom color orders are accepted! Certain custom orders may incur a $15 design fee. Other options may be possible, feel free to ask!